Contact Us

Have a question about your order, artwork, gang sheet, shipping, or custom DTF transfers? Our team is here to help.

We are committed to providing fast, friendly, and reliable customer support. For assistance before or after placing an order, please contact us using the information below.

Contact Information

RUSH DTF TRANSFER

Email:
info@rushdtftransfer.com

Phone:
+1 (551) 689-9615

Address:
1 Madison St Ste B4
East Rutherford, NJ 07073
United States

Business Hours

Monday – Friday:
9:00 AM – 6:00 PM Eastern Time

Saturday:
10:00 AM – 3:00 PM Eastern Time

Sunday:
Closed

How We Can Help

Our customer support team can assist you with:

• Order status and production updates
• Shipping and tracking questions
• Artwork and file preparation questions
• Gang sheet assistance
• Custom DTF transfer questions
• UV DTF transfer questions
• Reprint or replacement requests
• Damaged or incorrect orders
• General product questions

Before Contacting Us

To help us assist you as quickly as possible, please include the following information in your message:

• Your order number, if applicable
• The email address used to place the order
• A brief description of your question or concern
• Clear photographs if your inquiry involves a printing, product, or shipping issue
• Your original artwork file if your inquiry relates to artwork quality or file preparation

Response Time

We generally respond to email and contact form inquiries within one business day.

Response times may be longer during weekends, holidays, major sales events, or periods of unusually high order volume.

Artwork Support

If your question relates to artwork, gang sheets, image quality, transparent backgrounds, sizing, or resolution, please attach your original design file whenever possible.

Providing the original file helps us review the issue more accurately and respond more efficiently.

Contact Form

You may also use the contact form on this page to send us a message. Please complete all required fields and provide as much detail as possible.

We look forward to assisting you.